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When will my order be dispatched?
Our current estimate for order dispatch is up to 10 working days from the date of order placed.
Note: Priority Orders will be dispatched within 3 business days (subject to stock availability)
What courier does Easy-Frame use?
Our delivery partners are Parcel-Force and Royal Mail.
Can I choose a delivery date and time?
If your order has been dispatched with Parcel-Force, you will receive options from the courier to choose a specific delivery date and time.
What happens if I am out and miss the delivery?
If you are unavailable to sign for your delivery, both Parcel-Force and Royal Mail leave a card at your address with various options on how to rearrange a delivery and take the parcel to the local depot. You will need to contact them as soon as possible to avoid your parcel being sent back to Easy-Frame.
*Easy-Frame is not responsible or liable for any costs incurred due to a late or failed delivery and if the parcel is returned to us a fee of £10 will be incurred plus new standard shipping fee before the parcel is dispatched again
*Further charges may apply if you have supplied an incorrect delivery address
How long does delivery take?
If your order has been dispatched with Parcel-Force, you will receive a tracking number and it will be with you within 2 business days. If your order has been dispatched with Royal Mail, your order will be with you within 2-3 business days.