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All orders placed now will be manufactured on a first come, first served basis when we return on 3rd January.
Orders that were placed on or before our Christmas cut-off are guaranteed to be delivered by 24th December. Please check your order confirmation for details.
Can you ship to the EU?
Yes, we ship to the EU. We are based in the UK & Ireland therefore there will be no tarriffs or duties to be paid on your order.
When will my order be dispatched?
Orders placed on or before 11th December will be delivered in good time for Christmas. Orders placed after this date will be processed as normal, however Christmas delivery cannot be guaranteed.
Our current estimate for order dispatch is up to 10 working days from the date of order placed. Current Average (3 working days)
Note: Priority Orders will be dispatched within 3 business days (subject to stock availability)
What courier does Easy-Frame use?
Our delivery partners are Parcel-Force and Royal Mail.
Can I choose a delivery date and time?
If your order has been dispatched with Parcel-Force, you will receive options from the courier to choose a specific delivery date and time.
What happens if I am out and miss the delivery?
If you are unavailable to sign for your delivery, both Parcel-Force and Royal Mail leave a card at your address with various options on how to rearrange a delivery and take the parcel to the local depot. You will need to contact them as soon as possible to avoid your parcel being sent back to Easy-Frame.
*Easy-Frame is not responsible or liable for any costs incurred due to a late or failed delivery and if the parcel is returned to us a fee of £10 will be incurred plus new standard shipping fee before the parcel is dispatched again
*Further charges may apply if you have supplied an incorrect delivery address
How long does delivery take?
If your order has been dispatched with Parcel-Force, you will receive a tracking number and it will be with you within 2 business days. If your order has been dispatched with Royal Mail, your order will be with you within 2-3 business days.